Refund Policy

Repayment Terms

We care that you are satisfied with our products and services. However, refunds may be available in the following cases:

  • Due to technical problems or errors in the product or service.
  • In case of incorrect product shipment or service provision.

Refund Requests

To request a refund, you must contact us within 3 days from the date of purchase. For refund requests, you must provide the following information

  • Order number
  • Reason for your refund request

Return and Refund Policy

After the return of the product, 10 business days are required to confirm the return.

Refund Process

Once your refund has been approved, the refund amount will be credited back to the payment method used at the time of purchase. It may take some time (3-5 business days) for your refund to reflect in your bank account, depending on your bank's processing time.

Contact Information

If you have any questions regarding our refund policy, please contact us at

contact@shadcnuikit.com